Painless Website Management

WordPress Website Maintenance Care Plans

Your website is an essential part of your business and the cornerstone of your marketing toolkit. We’ll take care of it for you so you never have another website headache again.


Website Management is Key to a Successful Website

Websites, like many other forms of software, require updates and maintenance to keep them running properly. If you avoid website maintenance, you are potentially putting your website and your brand at a great risk – what happens if your website goes down, or worse what happens if it gets hacked?

Website management is not “Set and Forget” – just because your website was working fine when it launched, doesn’t mean that will always be the case. Many website owners never check their website to see how it’s functioning. Missed website issues or downtime can lose you, potential customers.

So, What are the benefits?

Website Performance Icon

Website Performance

We manage your website speed, uptime, security & software update to improve overall website performance.

Did you know that website performance can have a huge impact on your business – it can decrease customer satisfaction and cost you sales.

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Business & Website Growth

We help manage your website growth – whether it be keeping content up to date, monitoring your analytics or completing small design changes.

This will help drive more traffic to your website, driving more customers and in turn more sales.

Website Growth Expert Help Icon

Expert Help

Not only will we help with your website management, most of our plans include the ability for you to email us at anytime with whatever questions you might have.

We also offer consulting calls, which gives us an opportunity to discuss your website and its growth.

Website Insurance Icon

It’s like insurance, but for your website

Everyone knows Murphy’s Law – “Anything that can go wrong, will go wrong”.

When that happens to your website, you can sleep easy knowing you have professionals on hand to take care of everything.

Our Website Care Plans

Our WordPress Maintenance Plans are designed to help you grow and maintain your website.

For Peace of Mind

Basic Protection

For peace of mind, keeps your website safe, secure and up to date.

$89 per month

30 Day Money Back Guarantee
No Lock In Contracts


What’s Included:

  • Premium Web Hosting
  • WordPress Core + Plugin Updates
  • Daily Website Off-Site Backups
  • Security & Malware monitoring
  • Emergency Downtime Support
  • Website Hack Recovery

Not Included:

  • Support for ECommerce Websites
  • Support for Membership Websites
  • Tasks or Support Time
Most Popular

Website Care

Our most popular plan, for those who need a professional to rely on.

$299 per month

30 Day Money Back Guarantee
No Lock In Contracts


What’s Included:

  • All the Basic Protection Features

Plus:

Not Included:

  • Support for ECommerce Websites
  • Support for Membership Websites
For Growing Businesses

Website Care Plus

For businesses & ECommerce that are ready to grow & scale.

$699 per month

30 Day Money Back Guarantee
No Lock In Contracts


What’s Included:

  • All the Website Care Features

Plus:

Support Included For:

  • ECommerce Websites
  • Membership Websites

Next Level Support

Website Care Pro

For large ECommerce & complex sites that require consistent support.

$1499 per month

30 Day Money Back Guarantee
No Lock In Contracts


What’s Included:

  • All the Website Care Plus Features

Plus:

Support Included For:

  • ECommerce Websites
  • Membership Websites

Need More Support Time?

Got some big items to tackle on your website and need some extra on-going developer support?

Add in extra development time to your plan on-going.

2 hours – $300 additional per month
4 hours – $500 additional per month
8 hours – $800 additional per month

Tree Icon

100% Carbon Offset

Your website, its hosting and our services are fully carbon offset.

See how many trees we’ve planted here.


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Got a question?

Check out our Frequently Asked Questions

How it works?

Initial Website Evaluation & Call

We’ll start the process off by completing a comprehensive evaluation and website audit. This helps us identify the biggest opportunities for your website. After we’ve completed this – we’ll jump on a call with you to discuss our findings and next steps.

What we need
– we’ll need administrator access to your website & current web hosting to complete our evaluation

First 30 Days

In the first 30 days we’ll get your website running faster, fixing critical issues and getting it up to date so that we can start to work through the action items we discussed as part of our evaluation.

On-going Support

After the first month, we’ll start to work through any action items within our allocated support time. We’ll also be delivering on your monthly website management package inclusions. And if you need something done – we are at your disposal!


30 Day Money Back Guarantee On Our Website Maintenance Plans

Risk free, 30 Day Money Back Guarantee

Try our WordPress support, care and maintenance services for 30 days, and if you aren’t happy with what we deliver – we’ll give you your money back, no questions asked.

We’re in this together

We exist to help you prosper. Our client partnerships are invaluable and we work our hardest to deliver for you.

Google Rating
5.0
Based on 10 reviews
Facebook Rating
5.0
Based on 4 reviews
Smaz Team Wordpress Maintenance By Strong Digital Brisbane

The entire team are responsive, professional and go the extra mile to help. I would recommend them to anyone looking to build and maintain a WordPress website.

Samara Thomson Educational Designer at BDO (Acceler8 Program)
Matt Clarkson From Cemoh

It was a pleasure working with the Strong Digital team as they built our new company website. They are highly professional web designers in Brisbane.

Matt Clarkson COO of Cemoh

You’ll be in good company.

Frequently Asked Questions

What happens if my website goes down or is hacked?

All our WordPress Maintenance plans include Emergency downtime support, what this entails is us restoring the website to a previous backup. The idea behind this is to get your website back up and running as quick as possible – if additional work is required to get the website secure or updated, we will let you know.

What is website hack recovery?

We put in place measures to ensure that your website is secure, but unfortunately whilst extremely rare, websites can still be hacked – no website is hack proof. We include website hack recovery in all our plans.

If your website has been hacked before coming onto one of our plans, we can help with recovering the website – price varies based upon the severity of the attack.

What is a small task?

Small tasks are generally tasks that take 30 minutes or less for one of our team to take care of. Generally this covers things like updating website content, installing and configuring plugins, minor style tweaks, fixing typos and text corrections, fixing broken pages – and the list goes on!

A small task doesn’t include development time, this is a seperate item and included in some of our plans.

What are real time backups?

Normally when a backup occurs, we perform a full copy of the website files and database and store in a secure off-site location. With real-time backups, we stream changes as they occur, so it helps us create many different restore points should something go wrong.

This is extremely useful for ECommerce & complex sites, as it allows incremental changes to be backed up accordingly. Such as when a customer places an order.

What is included with unlimited small tasks?

Just as the name implies, you have access to unlimited small tasks in this WordPress Maintenance plan. We allow 1 small task to be requested at a time, and these tasks generally cover things like updating website content, installing and configuring plugins, minor style tweaks, fixing typos – and plenty more!

Do my monthly hours & tasks roll over?

Unfortunately not, we operate on a fair-use policy so that we can deliver a high level of service to all our clients. This means we allocate specific time every month for website care & maintenance for each client. We are unable to roll-over or credit your account for any unused portion of tasks or allocated time.

If it does become a consistent thing, we’ll suggest downgrading your plan to something that is more aligned with what your requirements are.

What if I need something that isn’t covered by my WordPress Maintenance plan?

We can usually help with this! We’ll be able to quote you, and get your approval for the quote prior to going ahead with any additional work required.

Am I locked into a website support plan?

Absolutely not! We don’t lock you into any WordPress care plan whatsoever. If you need to cancel, you can at anytime, if you need to upgrade or downgrade – you can as well. All we require is one month’s notice so that we can complete the necessary administration tasks involved with the change.

How do you carbon offset my website?

We partner with a variety of third party services to help offset our customers websites, and our work on them. This includes things like buying carbon credits and planting trees where they are needed the most. We believe that we must do our part for a more sustainable future.

What’s a Consulting Call?

It’s a 30 Minute Video Call at a scheduled time. It allows us for to catch up and discuss your website and how it is going.

Generally – we’ll ask you a bunch of questions, run through reporting data and share some advice. It also gives you the opportunity to ask any burning questions you may have.

What is unlimited email enquiries?

Simply put – if you have a question about your website, email us and we’ll come back to you with an answer, or at the very least, point you in the right direction.

How does billing work?

All our WordPress website maintenance plans are completed on direct debit, or alternatively we can bill your credit card. This occurs on the day of the month that you signed up to your plan.

I have a multi-site – how does that work?

Great question. We do support multi-sites, but the billing structure is a little different to a standard website care plan. Multi-sites are billed at 100% of the plan price for the first site, and every site after is billed at 50%.

So for example, if you have 3 sites on the multi-site, you only essentially pay for 2! (100% + 50% + 50%).


Website Care And Growth Plans From Strong Digital

Let’s get you growing…

We’re excited about the possibility of working with you!

Please fill in your details below and we will be in touch.

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