Stress free website care so you can focus on your business.

Website Management / WordPress Maintenance Care Plans

Your website is an essential part of your business. A well running website will work non-stop, helping your customers, generating new business and representing your brand online. What would happen if it just stopped working? Just like servicing for a company car, or insurance for your business premises – you need protection for your online presence too.

Our website care plans are all about taking the stress out of managing your website, so that you can focus on what you do best.

 

How it works?

Initial Website Evaluation & Call

We’ll start the process off by completing a comprehensive evaluation and website audit. This helps us identify the biggest opportunities for your website. After we’ve completed this – we’ll jump on a call with you to discuss our findings and next steps.

First 30 Days

In the first 30 days we’ll get your website running faster, fixing critical issues and getting it up to date so that we can start to work through the action items we discussed as part of our evaluation.

First Month Post-mortem

After the first month, we’ll touch base with you, jumping on a call to discuss any further findings, and our recommended next steps.

Partnered with you for growth

We’re here to help grow your website from strength to strength. We’ll work through our action items and deliver on your monthly website management package inclusions. And if you need something done – we are at your disposal!


30 Day Money Back Guarantee on our website maintenance Plans

Risk free, 30 Day Money Back Guarantee

Try our wordpress support, care and maintenance services for 30 days, and if you aren’t happy with what we deliver – we’ll give you your money back, no questions asked.

We’re in this together

We exist to help you prosper. Our client partnerships are invaluable and we work our hardest to deliver for you.

The entire team are responsive, professional and go the extra mile to help. I would recommend them to anyone looking to build and maintain a WordPress website.

Samara Thomson Educational Designer at BDO (Acceler8 Program)
Matt Clarkson from Cemoh

It was a pleasure working with the Strong Digital team as they built our new company website. They are highly professional web designers in Brisbane.

Matt Clarkson COO of Cemoh

Our Care Plans

Our WordPress Maintenance packages are designed to help you grow and maintain your website.

Do you just need peace of mind? See our website protection plan.

Starter Option

Basic Care


Basic WordPress Care Plan Features

  • Monthly WordPress Core Updates
  • Weekly Plugin Updates
  • Weekly Cloud Backups
  • Security & Malware monitoring
  • Access to Video Tutorials
  • 5% Site Discount *

Support & Development Time

  • Standard support (5 business days)
  • 2 small tasks per month
  • Emergency downtime support

Great for:
Small changes, peace of mind and knowing experts are there if you need them.


$300 + GST

per month

Most Popular Option

Premium Care


Premium WordPress Care Plan Features

  • Daily WordPress Core Updates
  • Weekly Plugin Updates
  • 24/7 Uptime monitoring
  • Daily Cloud Backups
  • Daily Security Scanning
  • Security & Malware monitoring
  • Access to Video Tutorials
  • ECommerce Website Support
  • Multisite Support
  • 10% Site Discount *

Support & Development Time

  • Priority support (3 business days)
  • Emergency downtime support
  • 6 small tasks per month
  • 1 hour of developer time a month

Premium Features

  • Quarterly speed optimisation
  • Monthly performance report

Great for:
Growing businesses that understand their website is an essential part of their marketing.


$600 + GST

per month

Best value option

Advanced Care


Advanced WordPress Care Plan Features

  • Daily WordPress Core Updates
  • Daily Plugin Updates
  • 24/7 Uptime monitoring
  • Hourly Cloud Backups
  • Daily Security Scanning
  • Security & Malware monitoring
  • Access to Video Tutorials
  • ECommerce Site Support
  • Membership Site Support
  • Multisite Support
  • 20% Site Discount *

Support & Development Time

  • Next business day support
  • Emergency downtime support
  • Unlimited small tasks **
  • 6 hours of developer time a month

Premium Features

  • Monthly speed optimisation
  • Monthly performance report
  • Monthly website & SEO audit
  • Monthly check-in video call

Great for:
Accelerating your business online and getting way ahead of your competition.


$1200 + GST

per month


WordPress Maintenance Brisbane

Website Protection Plan

Protect your WordPress website, it’s just like having insurance for your website. It is better to be safe than sorry. This is our WordPress backup and maintenance plan.

What’s included:

  • Monthly WordPress Core Updates
  • Monthly Plugin Updates
  • Monthly Website Backups
  • Security & Malware monitoring

Get complete website protection, only

$99

+ GST per month


Do you have any questions?

Website Care and Growth plans from Strong Digital

Let’s get you growing…

We’re excited about the possibility of working with you!

Please fill in your details below and we will be in touch.

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Frequently Asked Questions

What happens if my website goes down or is hacked?

All our WordPress Maintenance plans include Emergency downtime support, what this entails is us restoring the website to a previous backup. The idea behind this is to get your website back up and running as quick as possible – if additional work is required to get the website secure or updated, we will let you know.

What is a small task?

Small tasks are generally tasks that take 30 minutes or less for one of our team to take care of. Generally this covers things like updating website content, installing and configuring plugins, minor style tweaks, fixing typos and text corrections, fixing broken pages – and the list goes on!

A small task doesn’t include development time, this is a seperate item and included in some of our plans.

What is included with unlimited small tasks?

Just as the name implies, you have access to unlimited small tasks in this WordPress Maintenance plan. We allow 1 small task to be requested at a time, and these tasks generally cover things like updating website content, installing and configuring plugins, minor style tweaks, fixing typos – and plenty more!

What if I need something that isn’t covered by my WordPress Maintenance plan?

We can usually help with this! We’ll be able to quote you, and get your approval for the quote prior to going ahead with any additional work required.

What the heck is a Site Discount?

Essentially it is a discount on our services on that website. So if you need changes made outside your website support package, you will receive the discount off the full price for these changes.

Am I locked into a website support plan?

Absolutely not! We don’t lock you into any wordpress care plan whatsoever. If you need to cancel, you can at anytime, if you need to upgrade or downgrade – you can as well. All we require is one month’s notice so that we can complete the necessary administration tasks involved with the change.

How does billing work?

All our wordpress website maintenance plans are completed on direct debit, or alternatively we can bill your credit card. This occurs on the day of the month that you signed up to your plan.

I have a multi-site – how does that work?

Great question. We do support multi-sites, but the billing structure is a little different to a standard website care plan. Multi-sites are billed at 100% of the plan price for the first site, and every site after is billed at 50%.

So for example, if you have 3 sites on the multi-site, you only essentially pay for 2! (100% + 50% + 50%).

I don’t have a WordPress website, or I need something else not listed here, can you still help?

Absolutely. These website maintenance packages are priced for WordPress as we have a lot of systems and processes in place to be able to ensure we can meet your expectations – however we can do a bespoke plan to cover your needs – just get in touch.